Our Services
Service is at the heart of everything we do
At Cache Valley Oxygen and Total Respiratory Care, we believe it’s our service that separates us from the “other guys.” We know that buying home medical equipment and oxygen supplies can come with questions. We are here to answer those questions, help you choose the right products and provide instruction. We offer 24 hour emergency service, arrange pick-up and delivery, follow-up with you and your doctor and even assist you with the billing paperwork.
Accounts Receivable
We have 5 staff individuals to assist customers with any questions regarding their accounts. They can be reached weekdays from 9:00 a.m. - 5:00 p.m. The customer can be assured that their privacy will be the utmost priority when discussing any claims and concerns. Customers can be confident that their best interest will be upheld as a result of the 30 years billing experience that Cache Valley Oxygen and Total Respiratory Care has to offer.
Certified Fitters
Two certified fitters are available for fitting of braces and all mastectomy products Monday thru Friday 9:00 a.m. to 6:00 p.m.
Delivery Service
We guarantee friendly, free and timely delivery of equipment to all customers living in Cache Valley and Southern Utah. Customers needing home oxygen, CPAP machines, sleep therapy devices and other home medical equipment in our service area that are unable to get out due to illness or lack of transportation can receive most products within a 24 hour period of time of placing the order with us.
Some of our many services include:
- Delivery or Pick-up of many products
- 24 hour emergency service
- Fitting of compression garments
- Fitting of diabetic footwear
- Evaluation of the client's home for wheelchair accessibility
- Warranty repair of defective products
- Loaner products while client's product is in for service
- We accept most insurances
- Billing of primary or secondary payer sources